Returns & Shipping

 Pick Up: Local pick up is an option at check out, buyer is responsible for picking up paid order. We need up to 5 business days to process your order, you will receive an email when your order is ready for pick up. Pick ups are available during regular store hours:

Winter Hours Effective Oct. 1st-Feb 28th

Thursday-Friday 10-6; Saturdays 10-5!

Spring Hours March 1st- Sept 30th

Wed-Friday 10-5pm; Saturday 10-6pm

Please make sure to check your spam if you are waiting for an email. If you have any questions please email with the subject line “pick up”. We strive for excellent service and will always try to expedite your orders. 

Shipping/Taxes: Shipping & Taxes are calculated at checkout. $100+ orders ship FREE! 

Returns/Exchanges: No returns. Exchanges within 14 days,(no exchanges after 14 days) you must email to approve exchange within 7 days of receiving, and get return instructions! Tags must be attached & items unworn! (shipping costs non-refundable). Buyer is responsible for ship cost to return, unless item is damaged upon arrival. If defective item, please email within 3 business days of receipt. Gift Card Codes will be issued for exchanges, and delivered to the email address on file. All SALE items are FINAL. *No returns on masks, beauty products & jewelry. Hygiene & Self Care Items are no return able.  

All sale items, are final sale. 

Once a package leaves NH Boutique, it is no longer our responsibility. Please check with anyone that lives in your household to see if they grabbed it (trust us it happens all the time! Please contact the shipping company USPS or UPS. They have GPS tracking to see where the package was scanned last! If you still need assistance we will gladly see what we can do to help or get you the information for a claim! Thank you!